Emergencies & incidents
The internal emergency preparedness plan of an organization must contain procedures to optimally respond to an emergency situation protecting employees and reducing any other negative impact.
It also includes informing external intervention teams and authorities as required. In parallel to emergency response, business contingency planning should ensure that operations can continue or resume as soon as possible.
Finally, each event should be properly investigated in order to avoid repetition. Perseus interacts with organizations in the planning phase, during crisis management and follow-up until formal conclusion of the incident.
We consider issues as special case of an incident, as it is an unexpected, unplanned and unwanted event with a potential of causing harm to the organization.
The same approach as dealing with emergencies has proven to be successful when preparing for issues.